Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Business information (company name, position)
  • Message content from communications
  • SMS/message interactions if you opt-in to our messaging services

2. How We Use Your Information

  • Provide and maintain our contact center services
  • Send transactional SMS messages related to your inquiries
  • Respond to customer service requests
  • Communicate about services, updates, and promotions
  • Improve our services and customer experience

3. Data Protection

We value your privacy and trust. Your consent to receive SMS messages is strictly for communication with S & T LOGI INC. We do not share, sell, or rent your phone number or SMS consent to any third parties or affiliates for their marketing purposes. Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes

4. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

5. SMS/Text Messaging Terms & Conditions

SMS Consent Communication: The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from S & T LOGI INC., you are agreeing to receive Conversational SMS messages.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your customer service inquiries and appointments.

Potential Fees

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if messages are sent domestically or internationally.

Opt-In Methods

You may opt in to receive SMS messages from S & T LOGI INC. by:

  • Verbally, during a conversation with our representatives

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help & Support

If you are experiencing any issues, you can reply with the keyword "HELP" to any message, or visit our website at sntlogi.ca for assistance.

Additional Options

If you do not wish to receive SMS messages, you can choose not to provide verbal consent during conversations with our representatives.

Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting "STOP"
  • For assistance, text "HELP" or visit our website
  • Message frequency may vary

6. Contact Us

For questions about this Privacy Policy or SMS compliance, contact us at:

Email: sales@sntlogi.ca
Phone: 416-878-6478
Address: 482 Wheat Boom Drive, Oakville, ON L6H 0S7, Canada

This policy may be updated periodically. Please check back for changes.